If you have looked at loads of websites, you've probably stumbled upon some error message now and again. An error may occur when the hosting server cannot process a request (Error 400), if you need to log in so that you can see some content and you have not done so (Error 401), if you aren't able to access a page (Error 403) or when a link leads to a file that is not on the web server (Error 404). Encountering this kind of messages can often be aggravating since the pages have absolutely nothing in common with the actual Internet site. That’s why some web hosting service providers permit you to apply your own error pages that'll match the layout of your own website and that may have any content which you'd like - details why the error has appeared, a suggestion how to proceed or even some amusing remark. This sort of feature will help you keep the visitor on the website no matter the error or the reason for it.

Custom Error Pages in Shared Hosting

When you order a shared plan from our company, you will be able to set custom error pages for your websites easily, because this feature is part of all of our solutions. Once you have created the files and uploaded them to your hosting account, you should check out the Hosted Domains section of your Hepsia Control Panel and click on the Edit button for the specific domain or subdomain. In the pop-up which will show up, you shall see drop-down menus for all four types of errors and for each of them you can select an Apache default page, a generic page from our system or a customized page. If you choose the third option, you should simply input the URL to the file that you have uploaded and save the change. One other way to set personalized error pages is to create an .htaccess file inside the domain or subdomain folder and to include several lines of code in it. If you do not have prior experience or if you're just not sure how to do this, you could just copy/paste the code from our Knowledge Base article on that subject.

Custom Error Pages in Semi-dedicated Servers

When you host your sites in a semi-dedicated server account with us, you'll be able to set custom error pages for each of them with ease via our in-house made Hepsia hosting CP. With just a couple of mouse clicks in the Hosted Domains section, you are able to modify the default setting from a system page to a custom one for any of the 4 error types. All you must do is provide a link to every single file which you have uploaded before that and then save the change. If needed, you will be able to revert this change whenever you want and in exactly the same way. If you wish, you could use an .htaccess file too. It should be created/uploaded in the domain or subdomain folder belonging to the website whose error pages you would want to change and the content for this sort of file can be found in our Help article on this matter.