Live Chat Support in Shared Hosting
As part of the support services that we offer for all of our shared plans, we now have live chat support which is available every day, even on holidays. You'll be able to contact us regardless of whether you already own an account or not, because we can help you with all kinds of things, ranging from supplying you with general information about our services in case you aren't our client yet and you're thinking about acquiring one of the plans, to helping you with installing an e-mail account in an e-mail client. A part of the problems are more technical and time-consuming, which means that you will need to use the ticketing system which is built-in our Hepsia website hosting Control Panel, but we can save you time and assist you in real time on the live chat for quite a few things.
Live Chat Support in Semi-dedicated Servers
We provide you with live chat support as part of our services, which means that if you have any kind of questions regarding our Linux semi-dedicated servers, you can talk with our customer support team whenever you need regardless if you have already acquired your account or not. Generally, the chat service is intended for billing, pre-sales and general questions and issues, still we will assist you with quite a lot of technical questions as well. We will help you choose the ideal plan for your web sites if you do not have an account yet, we can reply all of the billing questions or concerns you could have or we can help you with installing your new e-mail address on your personal computer or smartphone - all the abovementioned will be done timely since our live chat service is online all the time, every day. Whenever you need help, you are able to talk with a representative and save time and effort.