A 99.9% Server Uptime
We have built our shared hosting system using dependable hardware and significantly customized software. Our sysadmins have installed a customized version of SELinux on our physical machines in order to ensure optimal protection and dependability. We’ve set up several DDoS prevention tools combined with powerful firewall software to make sure our network is invincible and secure.
Our shared plans packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the uptime guarantee stays the same.
A 99.9% Network Uptime
If you want to supply a top–class hosting service, you can scarcely trust the default network configuration in a datacenter. We have set up our own custom network in an attempt to ensure a super–fast connection speed with the rest of the world.
And thanks to this, regardless of which datacenter facilities you choose: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your money at risk, you can’t feel really secure. Because of this, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel happy with our hosting service or in case you wish to get a bit more powerful web hosting solution, such as a Linux VPS plans or a dedicated web hosting plans – you will get your money back in full, with no obscure costs or repayment taxes.
24/7 Technical Support
If you’ve ever been forced to wait for hours for a response, you know how infuriating this can be, especially when your website is on the line. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be at your disposal and they’ll respond to you within 60 minutes. And the best thing is that their average support ticket response time is well under twenty minutes!