Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour solution warranty with all of our shared plans packages, which means every single assistance inquiry you send is going to be reacted to in only an hour maximum. Our support company members are educated to very fast handle any situation and to ensure that you get detailed advice on any difficulty that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever needed. Our staff of qualified professionals is going to be on–line for you 24x7x365 to reply to all of your questions and to handle any issue you will probably have. You are able to submit a customer assistance ticket from the mohamed Hosting Online Control Panel or send us a message anytime. Furthermore, on working days, you can easily ring us or use the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel supplies a complete know–how base that’s built–into all areas. In each area, you’ll find a Help control key which will load for you a variety of step–by–step lessons on how to work with a selected function or carry out a certain action. Moreover, we have made training video lessons to enable you to get a better idea of the Control Panel’s interface.