1 hour ticket response
We are dedicated to giving a swift and accurate response to each ticket sent by a user. Our accomplished technical support engineers will examine your request and will think of the best solution. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, the average customer support ticket response time has proven to be twenty minutes.
A Topflight Customer Care Service
We have a team of web hosting support technicians who will be happy to respond to all your inquiries anytime you need help. The vast majority of our client support engineers have several years of experience in the shared plans field, which suggests that you can constantly count on prompt and comprehensive answers to your queries.
A User–Friendly Help Section
In the Online Control Panel you will find an easy–to–browse Help section where you can find quick hints on how you can use our web hosting services. You can see the answers to your questions in our F.A.Q. database, see more details in the web hosting account management articles or check the step–by–step video tutorials.